Automate the work between systems—not only the data exchange.

Replace disconnected handoffs with observable, exception-aware processes.

Reference architecture
  1. Event/API/HL7 trigger
  2. Workflow state machine
  3. Integrations + rules + document services
  4. Automated action or human approval
  5. Downstream updates
  6. Audit and SLA dashboard

Healthcare processes cross multiple systems and teams, leaving status uncertain and staff dependent on manual follow-up, copy-and-paste work and phone calls.

We design orchestration services and operational workspaces that connect events, approvals, rules, document handling, messages and human decisions. Applications include intake, referral coordination, clinical administration, authorization, discharge, provider onboarding and revenue operations. The objective is controlled task progression, clear ownership and consistent exception handling.

How we approach it.

  1. Model process states and SLAs
  2. Integrate initiating systems
  3. Separate automated decisions from those requiring human review
  4. Add retry/idempotency and audit trails
  5. Provide queue and throughput dashboards

What it includes.

Where it fits.

The engineering behind it.

Who it serves.

Related work.

All work